'Beware Of The Hype': Raymond MD Gautam Singhania Slams Maserati's India Relaunch Over Unresolved Car Complaint
Raymond Group Chairman and Managing Director Gautam Singhania has criticised Italian luxury carmaker Maserati over an unresolved customer complaint, warning prospective buyers to reconsider purchasing its vehicles as the brand expands its Indian operations. Singhania expressed his dissatisfaction through Instagram and X, formerly Twitter, following Maserati's latest product launches in India. As…
Raymond Group's Gautam Singhania has expressed disappointment in Italian luxury automaker Maserati following an unresolved customer complaint. The Maserati relaunch in India has come under scrutiny, with Singhania warning potential buyers to exercise caution. In a series of social media posts, Singhania criticized Maserati's after-sales service, stating that his issue has gone unaddressed despite the brand's renewed focus on the Indian market.
He questioned whether Maserati can regain customer confidence without resolving existing grievances. Singhania owns a Maserati MC20 but did not specify which vehicle was involved in the complaint. Maserati's October 30 event in Mumbai showcased its expanded lineup, including the MC20, but Singhania's criticism has highlighted concerns over after-sales service as the brand seeks to establish itself in India's luxury automobile market.
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