This election, trust the candidate that dares to touch Social Security

Spanish workers facing a 10-day deadline for crucial Social Security notices must act quickly upon receiving an electronic alert. The notice itself is only considered delivered after 10 calendar days have passed since it was posted in the online portal (sede electrónica). This rule applies to various scenarios, including sick pay applications, medical tribunals, and permanent incapacity cases.

In most cases, notices such as medical review summonses, benefit decisions, and paperwork requests are now sent electronically instead of by post. The 10-day deadline begins ticking as soon as the notice is posted in the online portal, regardless of whether it is read or opened. If left unopened, the notice is treated as rejected, allowing Social Security to proceed with the individual's case.

However, there are exceptions where paper notices are still allowed, such as when there is no contact information available or when the individual requests them in person at one of the information and assistance centers (CAISS). Social Security sends the alert to the mobile number or email address on file, but this does not guarantee the notice's validity if the actual notice is not opened within the 10-day period.

Union CSIF warns that missing the deadline can lead to losing the opportunity to make allegations or appeal decisions, potentially affecting ongoing sick pay. To avoid complications, individuals should regularly check their Social Security portal using their Cl@ve (government online ID) or digital certificate, and seek assistance at the CAISS centers if needed. Remember, fraudsters often pose as Social Security, so always verify by visiting the official site directly.