Ikeja Electric: Lagos resolves 528 complaints, recovers N26m
The Lagos State Consumer Protection Agency has resolved 528 complaints against Ikeja Electric, recovering N26.2m for consumers between January and Septembe Read More: https://punchng.com/ikeja-electric-lagos-resolves-528-complaints-recovers-n26m/
The Lagos State Consumer Protection Agency resolved 528 complaints against Ikeja Electric Distribution Company between January and September 2026, recovering ₦26.2m in credit adjustments and refunds for affected consumers. The agency received a total of 556 complaints during the nine-month period, with 28 cases still pending. Afolabi Solebo, the General Manager and CEO of LASCOPA, emphasized the importance of regulatory intervention and consumer advocacy in resolving disputes and securing redress.
Yusuf Musiliu, the Head of LASCOPA’s Complaints and Mediation Department, explained that the agency facilitated the resolution process through online and offline channels, allowing for discussions between Ikeja Electric officials and affected consumers. Musiliu urged consumers to submit necessary documents when filing complaints to ensure timely investigations and resolutions.
The agency holds a stakeholders' parley with Ikeja Electric every last Thursday of the month to address unresolved complaints.
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