Diwali 2026: RTO Warns Private Bus Operators Against Overcharging Passengers, Threatens Strict Action

Pune authorities have issued a stern warning to private bus operators operating during the upcoming Diwali festival. The Regional Transport Office (RTO) has announced that any operators charging passengers more than the allowed fare risk facing strict consequences under the Motor Vehicles Act, 1988 and related regulations. To prevent such violations, the Pune RTO has initiated a special inspection campaign that will run until November 20, 2026.

The surge in passenger traffic during Diwali has historically led to complaints about private bus operators charging exorbitant fares. In response to these concerns, Regional Transport Officer Archana Gaikwad emphasized that operators must strictly follow the fare limits set by the State Government's April 27, 2018 order. These limits state that private bus operators cannot charge more than 1.5 times the fare charged by the Maharashtra State Road Transport Corporation (MSRTC) for its passenger tickets.

Operators found to be in breach of the fare limits during the inspection drive will face action as per the applicable legal provisions. The RTO has also directed private bus operators to ensure their vehicles are in proper working order and that all necessary vehicle documents are valid and up-to-date.

Complainants who witness overcharging or other violations are encouraged to report the incidents through WhatsApp at 8275330209 or by emailing rto.12-mh@gov.in. When submitting a complaint, individuals should provide their name, mobile number, and a photograph of the ticket to facilitate prompt action by the authorities.