Bought one thing, got another? Anwar orders crackdown on online shopping scams, says Fahmi

PUTRAJAYA, Oct 30 — Prime Minister Datuk Seri Anwar Ibrahim has instructed the Domestic Trade and Cost of Living Ministry and the Communications Ministry to take prompt action against fraudulent and scam activities on e-commerce platforms. Communications Minister Fahmi Fadzil announced this directive following Anwar's expressions of concern over the challenges faced by online shoppers and sellers, including exorbitant commission fees and discrepancies between ordered and delivered products.

The prime minister's concern revolves around high fees imposed on sellers and customers receiving products that do not match their orders. During a press conference following the Cabinet meeting, Fahmi revealed that MCMC had convened representatives from leading e-commerce platforms several weeks ago to address these issues. He further mentioned that a retreat involving enforcement agencies will be held in the coming weeks to coordinate a comprehensive response to the problems affecting e-commerce users.

The prime minister emphasized that this matter is a top priority and will be addressed urgently. Fahmi hinted at several more announcements related to the issue during the National Courier Day celebration the following day.