Basically no one is using AI agents for their DoorDash orders
But it's still early days for the relatively new e-commerce use case.
DoorDash's co-founder and CEO, Tony Xu, revealed during a recent earnings call that the utilization of AI agents for placing food delivery orders on the platform remains exceptionally low. Xu acknowledged that just several hundred orders have been generated through the use of AI agents since they became operational. He described this as a "very low use case," given that DoorDash processed nearly 1 billion orders in the third quarter of 2026 alone.
Xu expressed optimism about the potential of AI agents to assist with significant purchases and decisions, stating that they could perform work on behalf of users proactively. However, he emphasized that for routine tasks such as ordering food, individuals typically interact directly with DoorDash.
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