WhatsApp restrictions for under-16s could backfire without alternatives, says MCCA

KUALA LUMPUR: The Malaysian Cyber Consumer Association (MCCA) president Siraj Jalil has cautioned that imposing restrictions on children under 16 using WhatsApp may not yield the desired results without thorough stakeholder engagement and provision of viable alternatives. He reiterated that the application has become crucial for communication between schools, parents, and students due to the Covid-19 pandemic.

Siraj acknowledged that safeguarding digital safety for young people is a sensible concern, but any regulatory measure should be preceded by alternative solutions. While the MCCA supports curbing uncontrolled digital communication, he emphasized that WhatsApp's status as the primary channel for daily communication and learning for millions of users, including students, teachers, and parents, makes its abrupt prohibition potentially counterproductive.

Earlier reports indicated that parents were advised against allowing children under 16 to access WhatsApp due to concerns of cyberbullying and exposure to inappropriate content. Communications Minister Fahmi Fadzil affirmed the need to address the usage of the app by minors, citing the lack of parental awareness regarding the individuals their children interact with or the content shared in group chats.

Siraj agreed with the risks associated with digital platforms, including hacking, scams, and cyberbullying, but stressed that these threats are not exclusive to teenagers and children, as adults are equally vulnerable. The key issue now, according to Siraj, is the development of structured digital education within schools through the Education Ministry, where children should receive systematic cybersecurity literacy training rather than being solely restricted from using digital platforms.

Siraj stressed the importance of involving various stakeholders, including Parent-Teacher Associations (PTAs), educators, and other relevant parties in reaching a consensus that benefits all parties. Father Shaarani Ismail, a 48-year-old father, expressed support for efforts to mitigate online threats but noted the utility of WhatsApp for family communication and monitoring children's activities, particularly during school pick-ups and drop-offs.

He acknowledged the dual nature of technology, noting that while it poses risks, it also offers benefits. Ismail urged parents to remain vigilant and proactive in monitoring their children's digital interactions, rather than fearing the imposition of restrictions.