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Safaricom confirms nationwide M-Pesa outage

NAIROBI, Kenya Oct 28 – Kenyans woke up to challenges accessing M-PESA on Wednesday morning, with users reporting difficulties completing mobile money transactions as Safaricom confirmed a system issue affecting…

Safaricom confirms nationwide M-Pesa outage

On Wednesday morning, Kenyans encountered difficulties accessing M-PESA, the popular mobile money service, as Safaricom confirmed a system issue affecting the service. Reports indicate the disruption began around 2am, causing alarm among customers who depend on M-PESA for money transfers, payments, and fund access for their daily needs.

Safaricom acknowledged the problem and stated its technical team was working to restore normal service, urging customers to be patient. The company has not disclosed the cause of the issue, the number of affected customers, or when services will be fully restored, leaving users uncertain about the timeline for resolution.

Written by urgent.news from Capital Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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