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Safaricom confirms M-PESA system glitch after massive complaints

Safaricom has confirmed a system glitch affecting M-PESA after customers flooded social media with complaints about failed transactions, difficulties accessing the service and money withdrawn from M-Shwari that failed to reflect in their mobile money wallets. The disruption frustrated users who depend on M-PESA for everyday payments, including transport fares, with some asking why they […]

We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.

Read the original at peopledaily.digital →

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