Pakistan Shortlists 10 Govt Services for a Major Digital Upgrade

Pakistan has identified 10 essential public services for a significant digital transformation under the $78 million Digital Economy Enhancement Project (DEEP). The National Information Technology Board (NITB) and National Database and Registration Authority (NADRA) are spearheading efforts to streamline government services and enhance secure data sharing among departments.

The project's objective is to provide citizens with a unified digital platform to access various government services. Integration of Single Sign-On (SSO) with the National Data Exchange Layer (NDEL) and the launch of the Pak App for Android and iOS are crucial steps in this initiative. Funded by the World Bank, DEEP aims to modernize government services and bolster Pakistan's digital infrastructure through Project Management Units and Implementing Units.

The project includes a digital identity system, the PakID Vault, and digital versions of six key documents, such as the Computerised National Identity Card (CNIC) and National Identity Card for Overseas Pakistanis (NICOP). DEEP encompasses additional components like the National Digital Portal, a Civic Innovation and Technology Lab, and the Pakistan Business Portal, all geared towards improving government efficiency and transparency while making public services more accessible to citizens.