Gartner report finds just 3% of organizations say they've hit productivity and savings goals from using AI
AI still isn't delivering the gains many firms might have hoped for, report finds.
A recent Gartner report reveals that only 3% of companies have achieved their productivity and efficiency goals through the implementation of AI technology. Despite 75% of leaders anticipating significant effects from AI, 85% of them plan to invest more in AI by 2027, many are already over budget and not reaping the anticipated benefits.
CV Viverito, a senior director analyst for Gartner's HR practice, stated that AI is not currently delivering cost savings for organizations. Instead, the potential lies in utilizing AI to enable new capabilities and growth opportunities for employees. Gartner recommends focusing AI efforts on areas where it can have a tangible impact and spreading AI knowledge throughout the organization, from C-suite executives to entry-level workers.
The report emphasizes the need for organizations to transition from merely implementing AI to effectively utilizing it to drive value.
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