CTOS still assessing impact of cybersecurity incident
KUALA LUMPUR: CTOS Digital Bhd is continuing to assess the operational and financial implications of its previously disclosed cybersecurity incident as it strengthens measures to protect personal and customer data.
KUALA LUMPUR: Credit reporting firm CTOS Digital Bhd is still evaluating the operational and financial consequences of a recent cybersecurity incident. In its latest quarterly earnings report, the company disclosed its commitment to bolstering cybersecurity, data governance, and information security protocols. Following the disclosed cybersecurity event, CTOS will persist in analyzing the related operational and financial impacts, while concurrently implementing measures to bolster its operations and regain stakeholder trust.
The company reported an 11.5% increase in net profit to RM27.54 million in the third quarter of 2026, compared to RM24.69 million a year prior. Revenue also rose 5.5% to RM87.56 million year-on-year. For the first nine months of 2026, CTOS's net profit grew 14% to RM68.71 million, up from RM60.29 million in the same period last year.
However, the segment profit from its Malaysian operations remained unchanged year-on-year, despite higher revenue across all customer segments. The company cited higher operating expenses for cloud migration and infrastructure modernisation, as well as the temporary suspension of specific credit reporting services, as the reasons for this stagnation.
The financial impact of the cybersecurity incident was not specified in the provided information. CTOS emphasized its ongoing investment in artificial intelligence, digital products, alternative data, analytics, and technology infrastructure to enhance capabilities, improve operational efficiency, and foster sustainable revenue growth.
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