App to help diners with visual impairment at hawker centres among ideas at inaugural challenge
Finding a seat in a crowded hawker centre is a challenge, particularly for those with visual impairments. The LetsGo app aims to assist them by providing audio guidance via a Bluetooth earpiece or smart glasses. Once implemented, the app will inform users when a table is occupied or free by having them point their phone camera at the surrounding area.
This idea was presented at the inaugural Inclusive Design Challenge (IDC) held by GovTech Singapore, Microsoft, and Figma. The IDC, part of the annual Inclusive Design Week, encourages users to participate in the design process. Minister for Digital Development and Information Josephine Teo emphasized the need for Singapore to go beyond basic digital inclusion and ensure that other groups have equal access to digital services.
To gain insights into user experiences, GovTech launched a "Mystery Shopper" pilot, inviting users, including those with disabilities and seniors, to test digital services as they would in everyday life. The LetsGo app is just one of several prototypes showcased, addressing various aspects of dining out for visually impaired individuals.
Other prototypes include a project to ensure consistent design principles in banking apps for visually impaired users and tools to overcome digital language barriers in Singapore.
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