Steam is broken: It's still up but some users can't log in
A persistent "loading user data" screen may be connected to problems with purchasing and installing games.
Steam remains functional but some users are unable to log in, facing a loading user data screen. The issue has been reported across several platforms, including SteamDB's Steam Status page, which indicates the service is operational. Reports of the problem began around 6 am ET, and they are increasing. Users on the Steam Support subreddit and Reddit have attempted various fixes, such as closing Steam and running it as an administrator, but with mixed results.
A potential connection to purchasing and downloading games has been suggested, as some users report being able to log in and out of Steam without issues until they start a game download. Valve has been contacted for more information, and updates will be provided as they become available.
Written by urgent.news from PC Gamer's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
