Ryanair passenger’s bag sizer photo after £75 charge: Which? on your rights

Adam Binks shared a photo of his silver hard-shell suitcase being rejected by Ryanair's bag sizer in May, and was charged £75 to check in the next day. Despite the suitcase clearly fitting inside the frame, Ryanair's policy states the entire bag, including wheels and handles, must fit without protruding. Binks later had no issue with the return flight.

This experience echoes many passenger complaints about bags being deemed oversized even when they seem to fit the sizer at check-in. Ryanair's official rules require the full bag to fit inside the sizer without force. Consumer group Which? advises customers to meticulously measure their bags at home, including wheels and handles, and to photograph the bag from all angles if challenged.

Fees range from £46 to £75 depending on the bag size. It's recommended to book the larger cabin bag in advance to avoid gate fees, which can be up to £75. Documenting the bag and following the official size policies can help passengers avoid or contest these fees.