MakeMyTrip rebounds in Q2 FY27 with $1.8M profit
The company noted that its agentic platform Myra engaged in over 90,000 daily conversations across multiple Indian languages and English, of which more than 55% originated from Tier II and Tier III cities in the second quarter of FY27.
Digital travel booking platform MakeMyTrip reported a profit of $1.8 million in the second quarter of FY27, reversing a loss of $5.7 million in the same period last year. The company's revenue for the quarter rose 11.2% to $235.2 million compared to the same period in the previous fiscal year. MakeMyTrip Group Chief Executive Officer Rajesh Magow attributed the company's resurgence to strong performance across all categories, despite a challenging travel environment.
Gross bookings increased by 20.9% year-on-year in constant currency to $2.7 billion, with growth in hotels and ground transport playing a key role. Adjusted margin in the air ticketing business grew by 14.3%, while those in hotels and packages (20.2%) and bus ticketing (29%) also showed improvement. MakeMyTrip's AI-powered platform, Myra, engaged in over 90,000 daily conversations in multiple Indian languages and English, with 55% originating from Tier II and Tier III cities.
The platform resolved 53% of post-booking queries, and customers using Myra completed 1.7 times more bookings than non-Myra users. In Tier II and Tier III cities, customers using Myra completed 2.1 times more bookings. Magow emphasized that MakeMyTrip is leveraging AI to simplify travel planning and booking, backed by a vast supply network and integrated distribution platform, with the goal of capturing India's long-term travel potential and achieving sustainable growth.
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