FTC and 20 states sue Dollar General, alleging retailer overcharged shoppers

The U.S. Federal Trade Commission and 20 states have filed a lawsuit against Dollar General Corp., accusing the discount retailer of overcharging customers by charging more than what is displayed on shelves or in advertisements. The complaint, filed in Tennessee federal court, alleges that Dollar General engaged in this practice between 2019 and March 2026, resulting in millions of dollars in overcharges and violating federal and state consumer protection laws.

The retailer operates over 21,000 stores across the country and has received nearly 30,000 consumer complaints regarding pervasive and systemic pricing inaccuracies. The complaint further states that Dollar General failed to implement safeguards to prevent continued overcharging, effectively shifting the burden of its operational shortcomings onto the communities and consumers who can least afford it.

Between 2019 and 2026, Dollar General entered into seven settlements in six different states, paying a total of $6 million in penalties.

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