Customs urges importers, exporters to minimise documentation errors to enhance efficiency
The Customs Division of the Ghana Revenue Authority (GRA) has urged importers, exporters and other actors in Ghana’s international trade ecosystem to minimise documentation errors, cautioning that inaccurate or incomplete declarations contribute significantly to delays in Customs processing and ultimately increase the cost of doing business. Rubben Kwaku Satu, Esq., Supervisor at the Customs…
The Ghana Revenue Authority (GRA) has urged importers and exporters to minimize documentation errors in order to improve efficiency in customs processing and reduce costs. Rubben Kwaku Satu, Supervisor at the Customs Technical Services Bureau (CTSB), highlighted several recurring issues such as lack of supporting documentation, data-entry errors, incomplete certificates of origin, and incorrect invoices or bills of lading.
Inaccurate or incomplete declarations contribute significantly to delays in Customs processing, leading to increased business costs, according to Satu. He emphasized the importance of getting involved in the clearance process and engaging qualified Customs house agents to reduce errors. Pre-arrival processing, advance rulings, and regular use of Customs house agents were also recommended to minimize documentation errors and facilitate smoother customs procedures.
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