ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems
Because big tech doesn't do customer service, we are being inundated with AI-generated emails begging us for help.
Last week, a Russian man emailed 404 Media seeking assistance with restoring his banned Instagram account. He expressed concern over losing 13 years of personal media and questioned Meta's moderation process. The email appeared AI-generated, leading 404 Media to investigate. ChatGPT initially suggested contacting Jason at 404 Media, which the man followed. The AI bot echoed this advice multiple times, advising him to email 404 Media.
Written by urgent.news from 404 Media's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
