Apple responds to reports of iPhone Duo’s inner display cracking

Over the weekend, several iPhone Duo owners reported that the inner display of their device had cracked along the hinge. Apple addressed the issue in a statement to 9to5Mac, confirming that they are "aware of an issue impacting the inner display on a small number of iPhone Duo units." The company stated that affected users can reach out to AppleCare for a replacement.

Apple expressed satisfaction with the overall reception of the iPhone Duo, citing positive feedback from early users and the rapid updates developers have made to their apps in response to the device's unique form factor. The issue, however, appears to affect only a limited number of iPhone Duo units, and most devices are not impacted.

Apple emphasized that no AppleCare+ subscription is necessary for the replacement, and users should contact AppleCare directly, not their carrier, for assistance. Reports of the problem emerged on Reddit and other online forums, with many users posting legitimate images of the cracked inner screens, which occur along the center line of the hinge.

However, a few reports were later identified as AI-generated fakes. iFixit has suggested that certain components might be exerting excessive pressure on the display, potentially leading to the cracking issue.