Apple Issues Statement on iPhone Duo’s Crack Problem
Chance Miller, 9to5Mac: Here is Apple’s full statement: The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps to take advantage of its unique form factor. We are aware of an issue impacting the inner display on a small number of iPhone Duo units. If users experience issues with their iPhone…
Apple has addressed concerns surrounding the iPhone Duo, stating that the response from early users has been overwhelmingly positive. Developers are rapidly updating their applications to fully utilize the device's innovative form factor. However, Apple acknowledges a minor issue affecting the inner display on an extremely small number of iPhone Duo units.
Users experiencing display problems should reach out to AppleCare for a replacement. This issue appears to arise quickly and most units are not affected. It's important to note that AppleCare+ is not required to replace the device for this specific problem. Customers who purchased their iPhone Duo through a carrier are advised to contact AppleCare directly, rather than their carrier, to initiate the replacement process.
Written by urgent.news from Daring Fireball's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
