Apple breaks silence on iPhone Duo cracking reports
Apple acknowledges iPhone Duo inner display issues on a "small number" of units and points owners to AppleCare.
Apple has confirmed an issue with the inner display of a small number of iPhone Duo units following days of viral reports. In a statement to Mashable, the company acknowledged the problem and advised users experiencing issues to contact AppleCare for a replacement. Despite the positive response from early users and the rapid app updates for the unique form factor, Apple has not disclosed what is causing the problem or the number of affected units.
The Duo, Apple's first foldable phone, has faced several complaints, including durability issues and subpar camera performance. Samsung, meanwhile, has been enjoying the attention, leveraging the Duo's rocky start for free marketing as it prepares for its eighth-generation Galaxy Z Fold.
Written by urgent.news from Mashable's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
Also reported by 8 other outlets
- T-Mobile Is Offering a $1,000 Off Discount on the Apple iPhone Duo Foldable Smartphone ign.com
- iPhone Duo now supports Apple Pencil with iOS 27.2 theverge.com
- Apple finally breaks its silence on iPhone Duo’s cracked screens androidauthority.com
- Uh oh, it sounds like the iPhone Duo keeps cracking and users aren’t happy about it techcrunch.com
- Apple says it is "aware of an issue impacting the inner display on a small number" of iPhone Duos and affected users can contact AppleCare for a replacement (Chance Miller/9to5Mac) 9to5mac.com
- Apple responds to user reports of broken iPhone Duo screens on new foldable phone cnbc.com
- Apple’s foldable iPhone Duo draws early complaints of the screen cracking financialpost.com
- Apple says it will replace iPhone Duo units showing screen problems channelnewsasia.com
