Durban port delays threaten Diwali stock and raise prices for prayer-goods retailers

Durban port delays have caused prayer-goods retailers to face shortages and higher prices ahead of the Diwali festival, according to sources. For the past two months, several shops that supply items essential for Hindu celebrations have not received their full consignment of goods. Durban Gateway Terminal (DGT) cited operational challenges as the reason for the delay.

The terminal plans to hold regular meetings with various stakeholders to address these issues and provide updates on terminal performance. DGT claims that the situation is stabilizing, with current conditions being stable and improving, and they are working on a digital solution to improve transport planning and visibility.

Prayer shop owners have expressed concern over the impact of the delays, fearing they will not be able to meet customer demands. Quraisha Maharaj of Maharaj’s Prayer Goods mentioned that their consignment of items from India, including Diwali décor, spices, and snacks, has not arrived yet. The port authorities informed them that they are experiencing a computer system failure, making it difficult to manage the release of containers.

As a result, they had to source some goods from suppliers in Johannesburg, which led to increased costs and higher prices for customers. Maharaj stated that they had to restrict the number of items sold, disappointing their customers.

Another importer of Indian cultural items, speaking anonymously, confirmed that many businesses, including theirs, were experiencing delays in receiving their consignments for Diwali. They are hoping for a turnaround in the next two weeks to deliver the promised items. Meanwhile, Sandra John from Nishan’s Prayer Goods mentioned that her business has not been adversely affected yet, as they had purchased stock in advance from an importer.

However, she warned that if the port delays persist, her business will face a standstill during Diwali and Navaratri.