Leghari warns Discos against arbitrary billing
ISLAMABAD: Energy Minister Sardar Awais Ahmad Khan Leghari has warned electricity distribution companies (Discos) against imposing excessive or unjustified detection bills, saying no arbitrary charges will be levied on consumers. Detection bills are issued by Discos to recover past dues estimated to be unpaid due to slow meters, theft or other technical reasons. At a meeting with Discos’ boards…
Energy Minister Sardar Awais Ahmad Khan Leghari has cautioned electricity distribution companies (Discos) against issuing excessive or unjustified detection bills, emphasizing that no arbitrary charges will be imposed on consumers. Detection bills are issued to recover unpaid past dues caused by slow meters, theft, or technical issues.
During a meeting with Discos' board members, the minister announced a strict reform framework aimed at combating electricity theft while protecting honest citizens from arbitrary billing. This framework strictly regulates the discretionary power of field staff to prevent harming consumers while ensuring honest officers can act against power theft.
The Power Division now mandates that all Discos issue detection bills exclusively through a centralized online portal developed by Power Information Technology Company (PITC). Issuing manual or discretionary detection bills is now considered severe misconduct and subject to strict disciplinary action against officials and staff.
Comprehensive proposed amendments to the Consumer Service Manual (CSM) will be submitted soon, setting defined timelines for all processes. Under this new framework, defective or burnt meters must be replaced immediately or within two billing cycles, with average billing limited to two months. If a meter is shown to be running slow or fast, recovery or credit adjustments will only affect the previous two billing cycles.
To regulate detection billing, the chargeable period for illegal abstraction by general consumers is proposed to be three billing cycles.
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