DH probes suspected misuse of HIV service email
The Department of Health (DH) said on Saturday that the email account for its HIV testing service website was suspected of being misused. Emails and text messages had been sent to the public under the guise of the department, claiming the recipients were exposed to Human Immunodeficiency Virus (HIV) and should seek medical advice and get tested as soon as possible, according to the DH. The…
The Department of Health (DH) has launched an investigation into suspicions that its HIV testing service email account was misused. The emails and texts sent to the public claimed recipients had been exposed to Human Immunodeficiency Virus (HIV) and urged immediate medical advice and testing, according to the DH. The department affirmed it would never notify individuals this way.
Upon discovering the incident last night, DH staff promptly inspected the network system with the outsourced service provider, investigating overnight. So far, no data loss or leakage has been reported. The DH reported the incident to the police and notified the Digital Policy Office. The HIV testing service website was suspended on Saturday for the investigation, but the public could still book HIV tests by phone.
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