Device Checker Will Enhance Protection of Customers, Quality of Service, Says NCC

The Nigerian Communications Commission (NCC) has announced its device checker policy to improve customer safety and guarantee quality service delivery in the telecommunications industry. Director Technical Standard and Network Integrity, Edoyemi Ogoh, explained that the integrity of the telecom industry depends on both network infrastructure and the quality, safety, and compliance of devices used on these networks. The NCC's device checker policy aims to protect consumers and maintain trust in Nigeria's digital economy.

Under the Nigerian Communications Act 2003, licensed service providers, facilities providers, equipment manufacturers, and suppliers are required to obtain type approval from the NCC for communication equipment before it can be sold or used in Nigeria. The policy will ensure that devices currently in stock are onboarded properly and that incoming devices are verified and authenticated, preventing non-compliant, cloned, or fake devices from connecting to the networks.

Ogowemede Ogoh assured consumers that the NCC's devices meet the required standards, ensuring they won't have to worry about technical compliance, security risks, or negative impacts on their telecommunications network experience. The initiative maintains device identification information, such as IMEI numbers, for regulatory purposes only, and does not provide access to users' personal data or enable monitoring of personal communications.

Corporate Communications Head, Olawaiye Olasumbo, called for continued support from media and other stakeholders in creating public awareness about the device checker policy.