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Loblaw CEO apologizes to 2 million shoppers for personal data hack, offers free credit monitoring

The CEO of Canada’s largest grocery retailer is apologizing to about two million shoppers for a data breach earlier this year.

Loblaw CEO apologizes to 2 million shoppers for personal data hack, offers free credit monitoring

Brampton - Loblaw is commencing to notify approximately two million Canadians who were impacted by a data breach that occurred in March. The breach might have exposed sensitive information such as names, email addresses, home addresses, dates of birth, loyalty card numbers, some purchase order details, and partial payment card information for each individual.

However, the extent of the leak varies from person to person, and not all types of data were compromised for every customer. Loblaw is advising consumers about the next steps and warning them to be cautious of unsolicited emails, calls, or texts. The company offers free credit monitoring and identity restoration services via TransUnion.

In March, Loblaw discovered unusual activity on their IT network and determined that an unauthorized third party had gained access to some basic customer details. The company investigated the incident, reported it to law enforcement and regulatory bodies, and upgraded their security measures.

Written by urgent.news from Winnipeg Free Press's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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