Group to improve taxpayer information system in Abia

In Umuahia, Nigeria, the International Budget Partnership Nigeria (IBP) is collaborating with the Abia State Internal Revenue Service (BIR) to enhance the taxpayer information system following the introduction of four major tax laws in January 2026. At a taxpayer consultation on Thursday, IBP emphasized its commitment to improving tax grievance redress mechanisms and taxpayer education.

The organization aims to understand taxpayers' information needs and concerns to ensure fairness, transparency, and accountability in the tax system. IBP identified ways to improve tax-related communication, considering local contexts and information needs. The consultation seeks to help the Abia State Board of Internal Revenue identify gaps in the existing system and develop solutions.

Challenges identified include taxpayers' lack of understanding about the purpose and usage of their taxes, as well as communication issues that may hinder effective engagement with tax collectors. IBP aims to propose solutions to bolster the tax grievance redress mechanism in Abia, with the belief that informed taxpayers are more likely to contribute to the state's revenue.