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Fast-fashion group Shein agrees to pay US$100mil to settle US trade probe

The settlement over delivery delays and other customer complaints, equivalent to 44% of its Q2 profit, adds to the regulatory and tax pressures facing the online retailer.

Fast-fashion group Shein agrees to pay US$100mil to settle US trade probe

Chinese fast-fashion retailer Shein has agreed to pay US$100 million to settle a US Federal Trade Commission investigation, according to a source with direct knowledge. The settlement, which amounts to 44% of Shein's second-quarter profit, stems from allegations of delivery delays and other customer complaints over more than US$11 million in purchases between January 2020 and June 2026.

The company, headquartered in Singapore, has faced regulatory and tax crackdowns in Europe and the US that have slowed its growth. Shein stated in a press release that it reached a constructive outcome with the FTC, with additional details to be shared soon. The FTC has also investigated other online retailers for similar issues, including Fashion Nova and Hey Dude.

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