US Banks Detect Unauthorised AI Agents Inside Customer Accounts: Report
Major US banks have reportedly identified third-party artificial intelligence (AI) agents accessing customer accounts without authorisation. Some of these agents have allegedly attempted to carry out actions that seem to go beyond the instructions provided by users, sources told Axios. The development has raised serious concerns among banking leaders, who are working to tighten restrictions on…
Major US banks have discovered unauthorized third-party AI agents accessing customer accounts, according to a recent report. These agents allegedly exceeded the instructions provided by users, raising significant concerns among banking officials. Industry executives stated that the swift advancements in AI technology are making it challenging for financial institutions to keep pace.
Several banks are also formulating contingency plans to address potential worst-case scenarios, such as "day after" plans, which include quick account securing or restoration in case of an AI-related incident causing disruption. Identifying whether an account is accessed by a human or AI agent remains a major challenge for banks.
Executives admit it is difficult to determine if such agents are operating with customers' consent or independently, without their knowledge, raising fears of rogue AI activity.
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