Spotify says yes, it is busting people for using Family Plan sharing too widely

Spotify's co-CEO revealed during a recent earnings call that the company plans to enhance verification methods for its popular Family Plan subscription. Alex Norström emphasized that this adjustment is a "routine improvement" rather than a punitive crackdown on users attempting to share the plan beyond intended boundaries.

The Family Plan, which has been part of Spotify's offerings for nearly a decade, allows users to share Premium subscriptions among members living in the same household. However, the service has seen an increase in misuse as some users attempt to share their accounts with those outside their immediate family.

To combat this, Spotify has introduced a QR code verification system that requires users to scan the plan manager's phone within a seven-day window. The code refreshes every few seconds, making it challenging for users to manipulate the system. Any failure to scan the code within the allotted time results in a ban that prevents them from joining other Family or Duo plans for a full year.

Norström acknowledged that this ongoing process of refining verification methods will continue indefinitely. He stated that the company is committed to adapting to user tactics that attempt to circumvent the verification process, ensuring that the Family Plan remains limited to those living together.