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American Airlines Says Loyalty Program Drives Revenues and Margins

American Airlines’ loyalty program, AAdvantage, differentiates the company from its rivals and provides a competitive advantage, executives said Thursday (Oct. 22) during a third-quarter earnings call. “We said we’d lead in loyalty, and we are,” American Airlines CEO Robert Isom said during the call. “AAdvantage enrollments and spending on our co-branded credit cards are up […] The post American…

American Airlines Says Loyalty Program Drives Revenues and Margins

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