‘Absolutely ridiculous’: Singapore Shopee shopper orders AirPods, gets a box of staples instead
SINGAPORE, Oct 22 — Expecting a new pair of AirPods, a Shopee customer was instead greeted by rows of staples when...
A Shopee shopper from Singapore ordered AirPods from an Apple Flagship Store but received a box of staples instead, according to a TikTok post by user momo043522. The customer, identified as Hu, had placed the order on October 17 for S$254 (RM812) after applying vouchers and Shopee Coins. The product was claimed to be authentic and highly rated on Shopee, with a price matching Apple's official store.
Upon receiving the package on October 18, Hu found rows of staples inside the box instead of the earphones. She immediately contacted Shopee's customer service, who instructed her to return the item for a refund. Shopee refunded Hu's money shortly after receiving the returned item on October 19. In her TikTok post, Hu expressed shock and disbelief at the incident, stating that the experience was "absolutely ridiculous."
She also advised other shoppers to record unboxing videos for expensive purchases and urged Shopee to improve its oversight and customer service. Shopee confirmed to Stomp that it had investigated the matter and taken appropriate action, including reviewing measures to prevent similar incidents.
Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
