Samsung confirms fix for nasty One UI 9 bug affecting Galaxy S26 users
Toggle airplane mode to stop your Galaxy from freezing
Samsung has confirmed a critical bug in its One UI 9 update, affecting users of the Galaxy S26. This issue, detailed on Samsung's South Korean community forum, surfaces after installing One UI 9, presenting users with a persistent error message. The problem, identified as a web-related connection issue, stems from the WebView component in the firmware build.
Samsung has recommended updating the browser to the latest version as a temporary fix, and suggests alternative troubleshooting steps such as using a Wi-Fi network when accessing the Samsung account app, employing the web version of samsung.account.com, and booting into Safe Mode to disable Wi-Fi and mobile connectivity. These measures may help resolve the error, but Samsung has not officially confirmed a permanent solution.
The bug is among several complaints surfacing after the One UI 9 rollout, with users reporting their devices freezing or getting stuck during the boot process. Some Samsung S26 users have encountered the device becoming unresponsive for several minutes, requiring a force reboot and disconnection from the internet to continue. Samsung has not addressed the startup glitch or confirmed its extent, but a potential fix may accompany the November security patch.
Written by urgent.news from Android Police's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
Also reported by 2 other outlets
- Samsung's Certified Re-Newed phones land on Amazon androidpolice.com
- You can now purchase officially refurbished Samsung Galaxy phone models from Amazon xda-developers.com
