Safaricom explains how your M-Shwari money can be used to repay loan on deleted line
Safaricom has explained how money in a customer’s M-Shwari account can be used to settle an outstanding loan linked to a deleted phone number, after a customer questioned the deduction and demanded to know who had authorised the transaction. The explanation followed a complaint by an X user, @Kristen8cg, on Wednesday, October 21, 2026, who […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
