Rimini Street at LD Micro 20th Annual Main Event Conference: AI push

On October 21, 2026, Rimini Street presented its business at the LD Micro 20th Annual Main Event Conference, highlighting a model that combines lower-cost third-party software support with AI-based modernization services. The company reported annual recurring revenue above $400 million, serving about 1,600 enterprise clients across 150 countries.

Rimini Street's support services are priced at about half the vendor's price and have saved clients a total of $10 billion since the company's inception. Gross retention rose to 90%, while adjusted EBITDA is expected to grow by 12.5% to 15.5%. Management aims for a Rule of 40 profile, requiring a substantial increase in revenue for the current base.

The company is focused on moving toward AI-powered modernization, managed services, and innovation offerings. Rimini Street intends to serve as a modernization platform, helping clients use AI, managed services, and professional services to enhance their existing systems rather than replace them entirely.

The company's core business focuses on replacing Oracle and SAP support at about 50% of vendor pricing, while also supporting custom code. Rimini Street has been in operation since 2005, serving 6,700 clients and currently supporting about 1,600 enterprise customers. Over 88% of revenue still comes from ERP support, which covers more than 3,000 active client systems. Management explained that the company's model provides customers with optionality and control over their IT systems, avoiding expensive vendor-led upgrades.

In the near future, Rimini Street plans to expand its offerings by emphasizing artificial intelligence and agentic ERP solutions. The company's proprietary tool, Rimini Agentic UX, will enable customers to customize their environments and support Rimini Smart Path. Rimini Connect will facilitate AI models working with older systems, supporting various AI platforms such as Claude, Groq, OpenAI, small language models, and open-source models.

Additionally, the Explorer Pack is an entry-level offering that has already been deployed by numerous clients. Management emphasized that Rimini Street's approach is not technology-first but rather focuses on helping clients achieve their goals within their existing budget constraints.