Man finds black rubber piece in juice bottle, wins Rs 22,340 from consumer court
A consumer based in Haryana discovered a troubling foreign object—a black rubber piece—inside a Fresca Litchi Drink bottle. This alarming find prompted the individual to seek compensation, leading the district consumer commission to investigate. Tests confirmed the drink was unsafe due to the contaminant. Consequently, Fresca Foods was deemed liable for the quality concerns raised and was ordered…
In Haryana, a district consumer commission has ruled in favor of a customer who discovered a black rubber piece in a bottle of Fresca litchi juice. The Rohtak District Consumer Disputes Redressal Commission ordered the juice manufacturer, Fresca Foods, to pay Rs 22,340 to the consumer, Nishant Sikri. The court found the manufacturer responsible for selling an unsafe product and directed it to refund Rs 340, cover Rs 2,000 in laboratory charges, provide Rs 15,000 in compensation for mental distress, and pay Rs 5,000 in litigation costs.
The complaint was filed after Sikri noticed the foreign object during a Bhaiya Dooj celebration in 2023. The manufacturer did not respond to the allegations, leading to an ex parte proceeding. The court also found the retailer, Shree Mahavir Trading Co, responsible for selling the contaminated product. Fresca Foods has 30 days to comply with the order, or it will incur an additional fee of Rs 50 per week.
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