In-N-Out keeps delivery off the menu, but its fans are paying extra to get it anyway
Taskrabbit told Fortune the burger chain accounts for about half of its fast-food pickup requests in L.A. and Orange County.
In-N-Out, the beloved fast-food chain known for its cheap burgers and line, does not offer delivery. However, fans are stepping in to fulfill their cravings for the iconic chain's food. Social platforms like Taskrabbit and Facebook Marketplace have become hubs for unofficial In-N-Out delivery services, with customers willing to pay someone to fetch their burger fix.
Some even go as far as hiring individuals to deliver hundreds of cheeseburgers for large events like weddings. In-N-Out's owner, Lynsi Snyder-Ellingson, has stated that mobile ordering and delivery detract from the chain's unique charm, emphasizing the importance of the in-person customer experience. Despite this, demand for In-N-Out delivery remains high, with 58% of Taskrabbit fast-food pickup requests in Los Angeles and Orange County being for In-N-Out alone.
The service comes at a cost, with fees ranging from $20 to $30 for delivery to various parts of Southern California.
Written by urgent.news from Fortune's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
