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Tuesday, 20 October 2026 Reading Room

Tech

WhatsApp hid notes from its support AI to avoid regulators

El 8 de octubre de 2026, la firma de privacidad redact.dev halló 102 notas ocultas de IA repartidas en 80 páginas de ayuda de WhatsApp: texto que nunca aparecía en pantalla, pero que sí leía la inteligencia artificial del chatbot de soporte. Entre esas órdenes invisibles había dos que importaban de verdad: no recomendar un regulador de datos a quien perdió su cuenta, y no citar ninguna ley de…

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dev.to ·

On October 8, 2026, the privacy firm redact.dev discovered 102 hidden AI notes across 80 WhatsApp help pages. These invisible notes contained instructions for WhatsApp's support chatbot, including not recommending data regulators to users who lost account access and not citing privacy laws when users mentioned a lawyer. WhatsApp removed the notes between October 15 and 18, 2026, after being alerted, claiming it was a bug that had been fixed.

The hidden notes were inserted in HTML code and were unreadable to humans but readable by the chatbot.

Written by urgent.news from Dev.to's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.

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