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Google cloud failure hits millions as UK courts and banks knocked offline

Services restored for most users, but power fault stalled hearings and left Revolut, Lloyds and HSBC customers unable to pay or move money Business live – latest updates An outage at Google’s cloud services in the UK has caused widespread disruption, hitting courts and leaving millions of customers unable to access or send cash at banks including Lloyds, HSBC and Revolut. Google blamed a “power…

Google cloud failure hits millions as UK courts and banks knocked offline

On Tuesday, a power outage at a Google Cloud data centre near London disrupted services, causing significant failures across several digital platforms, according to the US technology giant. Several UK banks reported widespread disruptions stemming from the outage. Google's Cloud services experienced an outage due to a power event, with a full recovery expected around 1300 GMT on Tuesday.

The disruption affected digital bank Revolut, including ATM withdrawals, bank transfers, and bank card top-ups. Lloyds and HSBC confirmed that their customers faced issues with their banking services. The incident began at 0608 GMT on Tuesday, with multiple Google Cloud services in the europe-west2 region, located in London, experiencing elevated errors and intermittent network failures.

Internet service tracker Downdetector recorded hundreds of reports of problems affecting other businesses, including the property website Rightmove and the Royal Mail postal service. Lloyds and HSBC notified customers about difficulties accessing their online banking and app services, promising to monitor the situation, which also affected other organizations.

A Revolut spokesperson stated that the bank was working to fix the issue and assured its customers that their money and data remained safe, expressing apologies for any inconvenience caused.

Written by urgent.news from Euronews Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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