Budget Direct expands insurance customer service operations to Adelaide

ADELAIDE, Australia - Budget Direct, the highly-acclaimed insurer underwritten by Auto & General, has commenced its operations in Adelaide, marking a substantial investment in the region. The company has established a new office in the CBD, which is set to welcome a team of around 50 employees dedicated to delivering exceptional customer service. This team will be tasked with supporting all Auto & General policies, encompassing Budget Direct customers and valued partner brands.

Adam Crane, CEO of Insurance Australia at Auto & General, underscored the strategic importance of this expansion, expressing the company's commitment to its customers in South Australia and nationwide. "Opening our new office in Adelaide is a clear demonstration of our dedication to our customers in South Australia and across the country," said Mr. Crane.

"We are thrilled to be investing in the local economy, creating valuable, long-term job opportunities, and contributing to Adelaide's future growth. This move allows us to enhance our service capabilities and deepen our connection with the community."

Ashley Wright, General Manager for the South Australian operations, expressed excitement about the new team's establishment. "It's an exciting time to be in Adelaide, building a fantastic new team that will play a vital role in delivering outstanding service to our customers," said Mr. Wright. "Our focus is on providing a seamless and supportive experience for policyholders, and I am particularly proud to be connecting with local talent and creating new career pathways here in South Australia."

This expansion highlights Budget Direct's commitment to its expanding customer base and its ongoing efforts to deliver employment opportunities within Australia. The new office is a testament to the company's long-term vision and belief in Adelaide's potential to support its national operations.