Mumbai: Cream Centre Withdraws Appeal Against Mandatory Service Charge Order, Agrees To Drop NCDRC Plea
Mumbai, October 19, 2026: Cream Centre, operated by Prince Cuisine Pvt Ltd, has unconditionally withdrawn its appeal before the Maharashtra State Consumer Disputes Redressal Commission challenging a 2024 order directing it to stop levying mandatory service charges on customers. The company has also undertaken to unconditionally withdraw its revision petition pending before the National Consumer…
Mumbai, October 19, 2026: Cream Centre, owned by Prince Cuisine Pvt Ltd, has unconditionally abandoned its appeal against a 2024 order mandating it to stop charging a service fee to customers. The business has also decided to withdraw its revision petition pending with the National Consumer Disputes Redressal Commission (NCDRC) concerning the same directive.
This development emerged during a hearing on the appeal on October 12, 2026, following objections raised by advocate Yogesh Patki, who had lodged the original complaint regarding the restaurant's practice of imposing a compulsory five percent service charge on patrons.
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