Mauritius honeymoon affected as flight time change ‘not informed’, couple wins Rs 60,000

A Kerala consumer commission directed an airline and travel agency to refund a Rs 5 lakh ticket price and pay Rs 60,000 in compensation to a honeymooning couple whose trip was disrupted due to a flight time change that was not communicated to them. The Ernakulam District Consumer Disputes Redressal Commission held that the airline's failure to communicate the altered schedule and the travel agency's lack of effective communication with the couple resulted in the pair missing their flight and causing financial loss and mental distress.