Why Is It Still So Painful to Shop in Stores?
Kelly Clarkson’s viral feud with an independent Brooklyn toy store has ignited debate over poor customer service, which experts say can be remedied with investment in training and employee motivation.
We haven't written up this one. Business of Fashion has the full story — the link below goes straight to it.
This story
This is one outlet's version. Read the fullest account.
- Why Is It Still So Painful to Shop in Stores? businessoffashion.com