‘No milk for baby’ on Delhi-Melbourne flight of 16 hours, airline ordered to pay Rs 50,000
A foreign airline has been ordered to pay Rs 50,000 to a family whose 11-month-old baby was reportedly denied milk during a 16-hour flight from Delhi to Melbourne. The Punjab state consumer commission ruled that airlines cannot avoid providing basic meals simply because passengers did not request special dietary options. The baby's mother and grandmother claimed they had to share a single meal after asking for food.
The commission found that an airline's duty to serve ordinary meals cannot be excused based on passengers not requesting special meals.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
