Incumbent promises sweeping 311 upgrades if elected

Incumbent Scott Gillingham pledges sweeping enhancements to Winnipeg's 311 service if elected mayor. These improvements would cut wait times for water bill queries, automate some 311 updates, and broaden online access to city services. Gillingham aims to integrate Winnipeg water and waste's Utility Billing Centre into the broader 311 system, addressing frustration over long wait times with separate call centers.

He also plans to inform residents about 311 service request updates via email or text, rather than having to continually seek answers from city hall. Mayor Don Woodstock, a rival candidate, pledges to slash water and sewer rates by 50% in 2027 and create a "311 for small businesses" triage system. However, he lacks legal authority to issue executive orders, which would be necessary to enforce such a promise.