Business as usual for most patients as public healthcare clusters recover from 9-hour disruption
Across seven healthcare institutions visited by CNA, most patients said they had few or no issues, despite signs warning visitors of potentially longer wait times.
Singapore's public healthcare system continued to operate as usual following a nine-hour system disruption on Tuesday, according to patients at seven healthcare institutions. Most patients reported few or no issues, even as signs warned of potentially longer wait times. By the evening, there were no indications that the disruption had impacted patient-facing services such as call centres, visitor registration, and billing enquiries.
The technical issue affecting network connectivity affected services from around 7:10 am, causing longer waiting times and payment issues. However, services were progressively restored by 4:37 pm. Despite the disruption, most patients continued to visit healthcare institutions as planned, with some even experiencing quick appointment times.
Written by urgent.news from CNA - Singapore's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
