Haiti Digicel Outage Hits 3 Times in Under a Month
Digicel says reports of gunfire on Haiti's main northern highway may explain damage to both its international fibre links, its third outage in under a month. The post Haiti Digicel Outage Hits 3 Times in Under a Month appeared first on The Rio Times .
On Monday, 12 October, Digicel, one of Haiti's leading telecommunications companies, experienced multiple outages affecting internet and international communication services. These disruptions, reported by The Haitian Times and Vant Bèf Info, stemmed from damage to its international fibre-optic links along Route Nationale 1, a major north-south road in Haiti.
The outage was attributed to heavy gunfire in the area, which reportedly caused damage to the cables. Digicel's technicians are assessing the situation and working to restore service, but there is no estimated timeline for repairs as the security conditions in the region remain uncertain. The road, a crucial transportation link connecting major cities like Port-au-Prince, Cabaret, Montrouis, Saint-Marc, and Gonaïves, is also known to be under the control of various armed groups, which impose high fees and engage in violent conflicts with local authorities and vigilante groups.
This chaos has a direct impact on Haitians, both in the country and in the United States, where many rely on Digicel for communication with family and friends, as well as for essential financial transactions. The US State Department has issued a Level 4 "Do not travel" advisory for Haiti, citing crime, terrorism, unrest, and limited healthcare as significant safety concerns.
While some customers reported that service began to return on Monday morning, Digicel has not provided an official restoration date. The company has not disclosed how many customers were affected or if they will compensate for unused data.
Written by urgent.news from The Rio Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
