Centre asks states to ensure hospitals display service rates
The ministry said Union Health Secretary Punya Salila Srivastava, in a letter to the Chief Secretaries of all states and UTs, called for a review of compliance with applicable regulatory provisions and appropriate measures to ensure that information on healthcare service charges is clearly visible and easily accessible to patients and their attendants.
The Union Health Ministry has instructed all States and Union Territories in India to prominently display the rates charged for healthcare services and facilities offered by clinical establishments. The aim is to promote transparency, accountability, and patient-centric healthcare delivery. Union Health Secretary Punya Salila Srivastava emphasized in a letter to Chief Secretaries that displaying rates would enable patients and their families to make informed decisions and plan their medical expenditure, while also reducing confusion and billing disputes.
The Clinical Establishments (Registration and Regulation) Act, 2010, and the Clinical Establishments (Central Government) Rules, 2012, require clinical establishments to display service charges at a conspicuous place, in local language and English. The Ministry also highlighted the importance of transparency in healthcare pricing for international patients, encouraging the display of package rates offered to foreign patients travelling to India on medical or Ayush visas.
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