Banks Refund Rs. 1.2 Billion to Customers
The Banking Mohtasib Pakistan has decided 29,001 complaints in favor of customers, involving Rs. 1.2 billion, during the first nine … Read More The post Banks Refund Rs. 1.2 Billion to Customers appeared first on ProPakistani .
During the first nine months of 2026, the Banking Mohtasib Pakistan resolved 29,001 complaints against banks, totaling Rs. 1.2 billion. In the same period, the office handled 33,625 new complaints, with 5,927 of those reported through the Prime Minister’s Portal, according to a statement from Karachi. Speaking at a press conference, Banking Mohtasib Sirajuddin Aziz emphasized the importance of customers safeguarding their financial information, urging them not to share details like account numbers with anyone outside their bank.
Aziz cautioned against clicking on links sent via mobile phones unless their authenticity could be confirmed, as phishing attempts often target such vulnerable points. He further advised any customer who receives dubious calls to immediately reach out to their bank’s helpline and report the incident, including the suspicious phone numbers, to the National Cyber Crime Investigation Agency (NCCIA).
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